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Customer delight is surprising a customer by exceeding his/her expectations and thus creating a positive emotional reaction. This emotional reaction leads to Word of Mouth. Customer Delight directly affects sales and profitability of a company as it helps to distinguish the company and its products and services from the competition. Customer Delight can be created by the product itself, by accompanied standard services and by interaction with people at the front line. It is a favourable experience of the client of a business when they have received a good or service . Customer delight to a company's advantage by requesting referrals and obtaining testimonials from delighted customers that can help attract new customers. OMICS International Conferences has been progressively organizing scientific conferences around the world; OMICS Group Conferences has organized 300 conferences, workshops and national symposiums across the major cities. OMICS Publishing Group is a pioneer in open access publishing , which publishes around 400 scientific associations and 30,000 editorial board members and 3.5 million followers to its credit. OMICS Group Journals follow online tracking system where the authors can submit their articles online and track its status from time to time. OMICS Group Conferences make the perfect platform for global networking as it brings together renowned speakers and scientists across the globe to a most exciting and memorable scientific event filled with much enlightening interactive sessions, world class exhibitions and poster presentations.
List of Hotel Management Conferences in 2015: • International Conference on Hospitality and Tourism Marketing and Management • Hotel Management and Technology Indonesia Conference • Arabian hotel investment conference-2015 • Hotel Investment Forum conference-2015 • NYU International Hospitality Industry Investment Conference Lists of Societies related to hotel management: • Asian American Hotel Owners Association (AAHOA) • Council on Hotel, Restaurant, and Institutional Education (CHRIE) • Food Service Consultants Society International (FCSI) • Guam Hotel & Restaurant Association • International Hotel & Restaurant Association (IH&RA) • United Nations World Tourism Organization (UNWTO) • Resort Hotel Association (RHA) • Latino Hotel Association • International Executive Housekeepers Association (IEHA) Hotel management related Companies: • Best Western Hotel and Conference centre • Cedar Shore resort • Club house hotel and suites • Marina Inn Hotel and Conferences • Interstate Hotels and Resorts Worldwide
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This page was last updated on 28th Jan, 2015
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Immunology & Microbiology Conferences
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Material Science Conferences
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